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For individuals with disabilities, having access to high-quality care services is essential for living independently and maintaining a good quality of life. One of the most reliable ways to ensure consistent care is through Agency Directed Services (ADS). But what exactly are ADS, and how do they differ from other care options? In this post, we’ll explore how ADS works, the specific services available in North Texas, and how Helping Restore Ability (HRA) supports individuals through its ADS program.

What Are Agency Directed Services (ADS)?

Agency Directed Services (ADS) is a care model where a professional agency, such as Helping Restore Ability, takes responsibility for managing all aspects of personal care for individuals with disabilities. This includes hiring, training, and supervising caregivers, as well as handling tasks like payroll, background checks, and quality assurance. Unlike Consumer Directed Services (CDS), where families manage their own caregivers, ADS offers the peace of mind that comes with agency oversight. HRA’s ADS program in North Texas offers several service plans tailored to meet the unique needs of individuals with disabilities:
  • Community Attendant Services: Provides in-home care for adults with a medical need for specific daily tasks.
  • Primary Home Care: Offers home care services prescribed by a physician as part of a comprehensive care plan.
  • Family Care: Supports eligible adults who have difficulty performing daily activities.
  • Star Plus/Star Kids: Serves individuals with long-term disabilities, with services varying based on the amount and type of support required.

How Do ADS Work?

The process of receiving care through Agency Directed Services typically follows these steps:
  • Assessment of Needs: Everything starts with an in-depth assessment. HRA works closely with individuals and their families to assess the medical and personal care needs. This helps determine which services are necessary, the level of care required, and how often those services should be delivered.
  • Care Plan Development: Following the assessment, HRA develops a personalized care plan in collaboration with a healthcare provider. The plan outlines the types of care the individual will receive, ensuring that every aspect of their daily needs is addressed, whether it’s personal care or health-related tasks.
  • Caregiver Recruitment and Training: HRA manages the recruitment, background checks, drug testing, and training of caregivers. They ensure that every caregiver is highly qualified to provide the best care possible. This also includes emergency back-up attendants for peace of mind.
  • Ongoing Care and Supervision: Once care begins, HRA continuously supervises and evaluates the caregivers to ensure they are meeting the client’s needs according to the care plan. HRA also handles payroll and ensures compliance with state regulations, taking the burden of administration off families.
  • Quality Assurance: HRA performs regular check-ins with clients and their caregivers to ensure satisfaction and adjust services as needed. The agency also handles all state program eligibility requirements, ensuring that clients receive the maximum support available.

Why Choose Agency Directed Services (ADS)?

There are several key benefits to choosing Agency Directed Services for personal care:
  • Expert Management: With HRA’s professional management, clients and families don’t have to worry about the complexities of hiring or supervising caregivers. HRA handles all administrative tasks, ensuring that the caregivers are qualified and reliable.
  • Customized Care Plans: HRA works with clients and their families to create personalized care plans based on individual needs and physician recommendations, ensuring that clients receive the specific services they require.
  • Relief for Families: ADS relieves families of the time and stress involved in managing care directly. With HRA taking care of recruitment, training, and oversight, families can focus on spending quality time with their loved ones.
  • High Standards of Care: By choosing ADS, families can be confident that their loved ones are receiving high-quality care delivered by trained professionals who are regularly monitored for performance and compliance with health regulations.

Is ADS Right for You?

If you or a loved one resides in North Texas and requires reliable, professional care services, Agency Directed Services from HRA could be the right choice. ADS offers the peace of mind that comes with having a trusted agency manage care while providing top-notch services designed to improve quality of life. Helping Restore Ability is proud to offer Agency Directed Services (ADS) throughout North Texas, giving families and individuals access to professional care that enhances independence and well-being. Whether you need help with personal care, home management, or specialized health-related tasks, HRA’s team is ready to assist. To learn more about how ADS can support you or your loved one, contact us today at 817-469-1977!
Helping Restore Ability